My Return did not print out properly. How can I print another copy?


Please review the link below to assist you in printing your tax return:

In the online edition of TurboTax, how do I print a copy of my tax return?

To print or save a copy of your tax return for future reference, complete the following steps:

1. On the menu, select File, and then select Print Your Tax Return.

2. On the page that appears, select the link to download a PDF copy of your return.

TurboTax online edition_2018_Print tax return after filing


Tax year 2017 or prior

Step-by-step instructions to download and print a copy of your tax return

Before you begin, pay for your tax return

The option to print a tax return is visible only after you pay for that tax return in the online edition of TurboTax. If you filed your tax return, it means you already paid for it. You only need to pay once. In other words, if you don’t pay for a particular tax return, TurboTax doesn’t give you access to the print option for that tax return.

After you pay, the File menu lists the print option. If you haven’t paid for the tax return that you want to print, before continuing with the instruction below, pay for your tax return.


You can print your tax return at any level of completeness. You don’t need to complete it or file it with the CRA before you can print it. However, you might prefer to print your tax return after you are confident that it is complete. To be certain that your tax return is complete, print your return after you have completed the Review step. It is best to print your tax return after you have submitted it to Canada Revenue Agency (for example, after you use NETFILE).

If you used TurboTax Free to complete your tax return

Steps to print your tax return

  1. Depending on the tax return you need to print, if you aren’t already signed in to TurboTax, sign in to the year of the tax return that you need to print.
  2. After you sign in, TurboTax lists all of your tax returns. If you are not on this page, do the following:
    • For the current tax year (2018): On the menu, select My Account & Returns, and then select View all tax returns.
    • For tax year 2017 or prior: At the upper-right corner of TurboTax, select Tools, and then select Return Manager.
  3. On the page that lists all the tax returns, to open the return that you want to print, select Continue.TurboTax displays the page where you left off the last time you used TurboTax.
  4. Do one of the following:
    • For the current tax year (2018): On the menu, select File, and then select Print Your Tax Return.
    • For tax year 2017 or prior: On the horizontal navigation bar across the top of your TurboTax page, select File, and then select Print Your Tax Return.The navigation bar is visible only if you completed at least the Intro (personal information) and the Profile steps.


    • If you don’t see the Print Your Tax Return option on the menu, you need to pay for your tax return.
    • Tax year 2016: If the navigation bar is not visible on the page you’re on, move through the steps until you get to a step that has the navigation bar.

    A page appears with a link to download your tax return.

  5. Select Download …<First-Names>'s Federal Return.A PDF copy of your tax return downloads to your device.
  6. To print your tax return, open the downloaded file in a PDF viewer (for example, Adobe Reader).If you don’t have a PDF viewer installed on your computer, you can download and install Adobe Reader.
  7. In your PDF viewer, select the File menu, and then select Print.The Print dialog opens.
  8. Complete the instructions on the Print dialog to print out your tax return.


Related Information



Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community