I signed up for the Quickbooks trial but was not asked to set up a password for user ID and now I don't know how to get into it. Please let me know


We're sorry for the inconvenience.  Please see the following FAQ.

TurboTax customers who file their 2018 tax return using TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed are eligible to use QuickBooks Self-Employed for free for 18 months.

Note: This offer is not available for existing QuickBooks Self-Employed subscribers or users who signed up for a QuickBooks Self-Employed trial.

To take advantage of this offer, file your 2018 return with TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed, then follow the instructions below.


  1. Sign in to your TurboTax Self-Employed or TurboTax Live Assist & Review Self-Employed account.
  2. On the Great to see you again! page, locate your filed tax return and select View.
  3. From the left-hand navigation menu, select File, then select Get Started.
  4. On the Let’s file your return step, select Continue.
  5. On the Do you want to register for CRA’s online mail? step, select Continue.
  6. On the Filing your return(s) step, select Continue.
  7. On the Hold up! step, select Get QuickBooks Self-Employed.
  8. On the One more step to claim your free offer step that opens in a new tab/window, select Claim free offer.
  9. On the Nearly there…step, fill out the First name and Last name fields, then select Continue.
  10. On the Claim your free QuickBooks Self-Employed step, fill out the fields, then select Buy QuickBooks.


Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community