Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Months after I completed my 2018 tax return, I discovered I did not receive confirmation number after payment. Now CRA’S NETFILE service is closed, what should I do?

 
1 Reply

Months after I completed my 2018 tax return, I discovered I did not receive confirmation number after payment. Now CRA’S NETFILE service is closed, what should I do?

We're very sorry about the inconvenience to you.  The Canada Revenue Agency regularly performs maintenance and the system may have been temporarily disabled.  You should be able to continue and NETFILE your income tax return.  Please see the following FAQ for instructions on how to NETFILE when using TurboTax Online.

https://turbotax.community.intuit.ca/replies/3210262