What should I do if I receive an email from the CRA saying they didn't receive my NETFILE submission?

by TurboTax •   3
Updated December 11, 2025 7:59 AM

If you receive an email or a phone call from the CRA saying you haven't filed your return, it could be a scam. Review the CRA's tips for recognizing a scam.

To check the status of your return and make sure you submitted it, sign in to CRA My Account.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

© 2025 Intuit Canada ULC or its affiliated companies. All rights reserved.
Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2025. All rights reserved.