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- I filed my tax return using NETFILE but didn't receive my refund or Notice of Assessment. What do I do?
I filed my tax return using NETFILE but didn't receive my refund or Notice of Assessment. What do I do?
by TurboTax• Updated 6 months ago
If you've filed your return but haven't received a Notice of Assessment (NOA) or a refund, there are a few steps you can take to try and remedy this.
First, be sure that you were provided with a NETFILE confirmation code (details for this are provided in Step 1 below). Once you have a code, you can then check the status of your return with the CRA (Step 2).
Contact the Canada Revenue Agency (CRA) if your issue still isn't resolved, or complete the form on the TurboTax Contact Us page and we'll escalate your case for you.
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