TurboTax HelpTurboTax HelpIntuit

Why isn't the Canada Child Benefit appearing on my return?

SOLVEDby TurboTax29Updated July 21, 2022

The CRA automatically determines your Canada Child Benefit (CCB) eligibility each year when you file your tax return. The CCB is a nontaxable benefit, so you don't receive a slip for this income and don't need to enter the benefit amount you received on your return.

However, you and your spouse or common-law partner (if applicable) both have to file a return every year to qualify for the benefit, even if there's no income to report. If your marital status has changed, you must notify the CRA, as this can affect your CCB benefits.

An annual estimate for the CCB appears on the bottom line (tax summaries) screen in TurboTax based on what you've entered. If you don't see the estimate, there are a few things to consider when reviewing your CCB information.

If you're using TurboTax Online:

  1. Select Find from the menu and search dependants to open the dependant information screen. Review the details entered there and revise if necessary
  2. Select Deductions from the navigation pane, then select Additional Dependant Information. Answer the questions and enter your dependants' additional information

If you're using TurboTax CD/Download:

  1. Select Find from the menu and search dependants to open the dependant information screen
  2. Select Edit next to each dependant. Review the details entered there and revise if necessary

Not everyone qualifies for this benefit, so check with the CRA to confirm your eligibility. If you're separated or divorced, it's the guardian primarily responsible for the care and upbringing of the child that's eligible for the CCB.

TurboTax Desktop BasicTurboTax Desktop BusinessTurboTax Desktop Home and BusinessTurboTax Desktop PremierTurboTax Desktop StandardTurboTax Mobile Apps FreeTurboTax Mobile Apps Home and BusinessTurboTax Mobile Apps PremierTurboTax Mobile Apps Self-employedTurboTax Mobile Apps StandardTurboTax Online FreeTurboTax Online Home and BusinessTurboTax Online PremierTurboTax Online Self-employedTurboTax Online Standard

More like this

Dynamic AdsDynamic Ads