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Contact us

by TurboTax•1042• Updated 10 months ago

Our experts are ready to help you. There are multiple ways to get in touch with us.

  1. Visit our discussion page.
  2. Select a topic.
  3. Select Ask a Question.

If you're using a TurboTax Live product, you can:

  • Select Live Tax Advice to connect with a TurboTax specialist.
  • Select Help to connect with the TurboTax Virtual Assistant.

You can call customer support at 1-888-829-8608.

During tax season (from CRA NETFILE opening (February 24, 2025) to the regular filing deadline (April 30, 2025), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (up until February 23, 2025, and from May 1, 2025 to mid-February 2026, we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.