About TurboTaxSusan

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TurboTax Expert at Intuit Canada.

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Re: Netfile

What is the exact error message that you are getting? Are you using TurboTax Desktop or TurboTax Online?

TurboTaxSusan

Updated Mar 11, 2025
Re: I am using the very basic TurboTax. I filled everything in and i...

If you are using TurboTax Online, go to the Tax Home page, click on Review, and then click on Continue/Start. Continue forward until you get to the page where y...

TurboTaxSusan

Updated Mar 11, 2025
Re: Is it possible to have two tax returns open at the same time on ...

No, unfortunately this is not possible. It's one return at a time open only.

TurboTaxSusan

Updated Mar 11, 2025
Re: Your return is done, but filing for returns with capital gains o...

@LR1959 Please try clearing the unneeded forms and then closing unused forms. You can find those options under Edit>Forms in the top menu.

TurboTaxSusan

Updated Mar 11, 2025
Re: how do I check on my access code after getting error 21 on netfi...

If you are using TurboTax Online, go to the Tax Home page, click on Review, and then click on Continue/Start. Continue forward until you get to the page where y...

TurboTaxSusan

Updated Mar 11, 2025

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