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New Member
posted Oct 31, 2019 5:32:35 AM

Can I use the "change a filed return" feature?

Turbo Tax will not allow me to change a filed return - I get a message that says I did not file Netfile it (but I did, and have the confirmation numbers to show it).

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2 Replies
Level 15
Oct 31, 2019 5:32:37 AM

A small number of TurboTax Online users may be seeing their returns saying "In Progress" still in their TurboTax account after they have NetFiled and received a NetFile Confirmation Number.

For this reason, you will be unable to use the ReFile feature to make any adjustments to your tax return. You will need to make the adjustment by signing in to your CRA My Account and doing it online, or by completing a T1-Adjustment form and mailing it into your Tax Centre.

See the CRA’s How to change your return page for how to make an adjustment online in your CRA My Account or by mail.

Returning Member
Mar 18, 2021 9:28:56 AM

@TurboTaxKim 

 

Hello Kim,

 

I have the same issue with my 2020 return.

 

I think this is a glitch of the software, why a client paid for this software would be unable to use the "change a filed return"? and why a client has to use the manual method on CRA due a glitch of the software?

 

Is there a workaround in the software so that Turbotax thinks the return is filed?

 

Thanks