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New Member
posted Mar 6, 2020 5:02:26 PM

Can't change return because I did not save it after netfiling

When our joint return was complete, I saved it., then filed both. When I then exited the TurboTax app (TurboTax Standard, which apparently is not a choice on the select product/edition dropdown menu) on my PC, I was prompted to save but didn't, because I didn't think anything had changed (wrong).

Then we received another small, unexpected T4 (gov't related, 🙄). So I opened TT, clicked on "Change a Filed Return," and selected the related .tt19 file. It wouldn't allow me to because 

Even though I have already Netfiled it. So I get that this error came up because I didn't save after  Netfiling. The question is, how can I work around this to amend my filed return with TurboTax (which I have used for years)? Or do I have to go through the CRA hoops to change it, without using TurboTax?

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3 Replies
New Member
Apr 1, 2020 3:01:49 PM

I filed both my husband's and mine with turbotax but apparently when I forwarded to Netfile his did not go through.  Do I have to refile for him all over again?

Intuit Alumni
Apr 6, 2020 1:06:30 PM

Please follow the instructions in the link to check if you have a Netfile confirmation number or if you need to Netfile the returns:

https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-find-my-netfile-confirmation-number/00/873726

 

I hope this was helpful

 

Footnote:

We at TurboTax want to encourage you and your close family to take all necessary precautions to ensure your safety. Please review the articles provided below for more information during these difficult times:

 

What to know about COVID-19 and Your Taxes.

https://turbotax.intuit.ca/tips/what-to-know-about-covid-19-and-your-taxes-11110

Canada’s COVID-19 Economic Response Plan

https://www.canada.ca/en/department-finance/economic-response-plan.html

COVID-19: Tax Info Centre

https://turbotax.community.intuit.ca/community/tax-topics/help/covid-19-tax-info-centre/01/1335957#M2117

Canada Emergency Response Benefit (CERB)

https://turbotax.intuit.ca/tips/canada-emergency-response-benefit-cerb-11165

 

 

 

Returning Member
Mar 18, 2021 9:25:38 AM

Hello Heba,

 

I have the same problem this year.

 

I do have confirmations for my and my wife's return, but the software does not think the returns were filed because I did not save after netfile.

 

So is there a workaround in the software so that the software can consider the returns were filed? so that I can use the "change a filed return" to amend my 2020 return in Canada?

 

Thanks