If you are reporting a foreign rental income using the TurboTax Desktop products, you need to report the income on the foreign income slip and deduct the foreign taxes paid. If you use the T776 form for foreign rental income you will not be able to deduct the foreign tax credit. The foreign income tax credit slip deducts taxes that have been reported in the foreign income.   If you are using a TurboTax Online product, you will be able to use either method: foreign income slip or the T776 slip then use the FTC slip to claim the foreign taxes.   I hope this was helpful ... View more

To claim other deductions on line 25600: Click on other deductions on the left side menu Click continue on all the pages until you reach the "Additional deductions" page as seen in the following screenshots:   TurboTax Online   TurboTax Download/Desktop    I hope this was helpful ... View more

If you have changed your marital status during the tax year, you can start your return (self) and file separately, but you will have to enter the ex-spouse/ex-common-law partner's information and enter the separation date.    If you have been separated for more than a year, you file a separate tax return and you don't need to enter your ex's information.   If you have already started filing your return and your partner's return then decided to file a separate return, unfortunately, you will not be able to delete the partner's return or remove the information. You will need to start a new return to file a separate return.   I hope this was helpful ... View more

To be able to optimize your medical expenses, enter your medical receipts and click on "Done with medical expenses". On the next page, choose the taxpayer and the claim period:   To be able to claim medical expenses you need to fulfill the following conditions: 1- Total medical expenses are greater than 3% of your net income or $2397 (whichever is lesser) 2- You have a taxable income. If your other non-refundable tax credits (other than medical) reduce your tax liability to zero, You will not benefit from the medical expenses and the software will not apply them.   I hope this was helpful ... View more

For CRA access to "My Account" or any other account services, please contact CRA directly at 18009598281. TurboTax does not have access to your CRA account.   I hope this was helpful ... View more

Use the following link to download a version of TurboTax Desktop/Download: https://turbotax.intuit.ca/product/download/index.jsp   If you still have issues, please contact our phone support for further assistance: https://turbotax.community.intuit.ca/replies/3152013   I hope this was helpful     ... View more

If you are using TurboTax download the Home and Business version: To add CCA to your business sheet, you will need to go back to your business profile (from the left-side menu) and click on "Edit" beside your business name. The first business income will show the business information you want to enter. Choose "Assets used in your business and CCA calculation". On the fixed asset page, check all the boxes that are applicable to you, then you will be able to add a new purchase to your CCA.   The interface is slightly different on other versions but they do have the option to edit your business statement to add assets or CCA.        Have a nice day     ... View more

If you bought a TurboTax online product, please follow the steps in the following link to activate the code: https://turbotax.community.intuit.ca/community/product-information/help/in-the-online-edition-of-turbotax-how-do-i-use-a-prepayment-code/00/873624   If you have purchased a TurboTax Desktop/Download product and don't have a CD drive, follow the steps in this link to download your copy: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703   Have a nice day ... View more

Thanks for the feedback. We will refer the issue to the proper team. Have a nice day ... View more