Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 19, 2022 10:05:21 AM

I am attempting to use CRA autofill. The error occurs in Turbotax when it tries to save the data. It says Turbotax had encountered an error - how do I fix this?

- Able to access CRA with no problem
- Error occurs in Turbotax and I am unable to connect and it makes me close the browser window.

0 1 232
1 Replies
Moderator
Apr 20, 2022 5:37:40 PM

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.