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Returning Member
posted Apr 27, 2020 2:17:37 PM

I am filing as single, I changed to common law to see if there was a difference. Now when I select single, in the review process it says I cannot have spousal information

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5 Replies
Level 13
Apr 28, 2020 11:38:57 AM

  • If you initially entered "single" then changed it to "common law" you would have had to enter your partner's information, which is why you are getting a warning in the Review process. Go back and ensure you remove anything you have entered about your partner.  
  • Alternately, you should start a new return as you may have inadvertently claimed credits or deductions based on your "common law" entries even if you changed your marital status back to "single".

Returning Member
Apr 28, 2020 11:55:34 AM

I can change back to common law and continue the prompts until I find the information about my spouse. I delete all the information and save but cannot return to change to single after deleting all the information. This appears to be a flaw on the end of turbo tax as there are many other questions from other people referring to the exact same issues without any resolve.

 

I have already paid for the service. If I have to start all over again from the beginning due to your flaw, am I going to have to pay again??

Intuit Alumni
Apr 28, 2020 12:53:15 PM

If you started the process with two returns because you answered yes to "file together" > then you will not be able to change it back to single because you will have her return attached to yours.

You have to start a new return from scratch as and file separately whether you are filing single or married to be able to change between both marital statuses.

 

I hope this was helpful

Returning Member
Apr 29, 2020 11:56:18 AM

I have started the entire process over again and am successful without errors. However it wants me to pay AGAIN when I haven't been able to use what I have already paid for!

Level 15
May 2, 2020 3:58:09 PM

You will need to delete your old return- https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-delete-a-return-in-the-online-version-of-turbotax/00/873611

 

Then open up your new return and go to the "Review" section and it should work. 

 

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