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New Member
posted Jun 24, 2021 3:03:47 PM

Just wondering when I will be getting the call for the expert review. Was told they would be calling back right away.

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1 Replies
Level 6
Jun 28, 2021 7:51:42 PM

Thank you for choosing TurboTax. Sorry for the inconvenience.

In order to schedule/ reschedule an appointment with a tax expert please follow the mentioned steps: 

 

  1. Sign in to your TurboTax.ca account.
  2. On the Great to see you again! step, locate the TurboTax Assist Review return you want to submit and select Continue.
  3. In the left-hand navigation menu, select Review, then select Get Started.
  4. On the Let’s make sure we didn’t miss anything step, select Continue.
  5. On the Ready for an expert to review your return? step, select Schedule live review.
  6. Select Continue.

    The Let’s schedule your call step appears, and the earliest available review time is displayed at the top of the step

  7. If you prefer a different time, select Choose a later time, then select a new date and time from the Date and Time fields.
  8. Complete the First Name, Last Name, Email address, and Phone fields.
  9. Select Confirm my Call.

    The OK Name, you’re all set!! step appears.

 

If you need any further clarifications, we would be glad to assist you by having you contact us by phone or via Facebook or  Twitter