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Contact us

by TurboTax48 Updated 1 week ago

Our experts are ready to help you. There are multiple ways to get in touch with us.

  1. Visit our discussion page.
  2. Select a topic.
  3. Select Ask a Question.

If you're using a TurboTax Live product, you can:

  • Select Live Tax Advice to connect with a TurboTax specialist.
  • Select Help to connect with the TurboTax Virtual Assistant.

You can call customer support at 1-888-829-8608.

During tax season (from CRA NETFILE opening (February 24, 2025) to the regular filing deadline (April 30, 2025), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (up until February 23, 2025, and from May 1, 2025 to mid-February 2026, we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

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