If you have a question about your return, or are having problems filing using TurboTax, our experts are here to help. We're available to guide you through the filing process and answer any questions you might have, as follows:
- February 21 to May 2, 2022 (Monday to Sunday):
- 9 AM to midnight ET for English support
- 9 AM to 9 PM ET for French support
- Rest of the year (Monday to Friday):
- 9 AM to 6 PM ET for English support
- 9 AM to 6 PM ET for French support
Select your preferred method of contact below to get started.
TurboTax Support
TurboTax Online and CD/Download
Contact us online or by phone
These instructions apply to all free and paid users of TurboTax Online and CD/Download products.
To talk to a TurboTax specialist, begin by filling out the TurboTax Contact Us page form and telling us which platform and version of TurboTax you’re using.
Once you complete the form, the phone number to speak to a TurboTax agent will appear.
You'll see the approximate wait time to speak with an agent. If the estimated wait exceeds 20 minutes, TurboTax will automatically call you back (in the order in which the requests are received) once the queue returns to a manageable amount.
TurboTax Live
Audit Defence
Contact us by phone
When you signed up for Audit Defence, you were provided with a phone number in your confirmation email. Simply dial the number provided to contact us.
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