Did you transfer your return from a prior year, and were something other than single last year? https://turbotax.community.intuit.ca/replies/3464058
So, I'm single and I just bought a brand new copy of turbotax for 2019. Exactly HOW am I supposed to create a tax file if there's no 'single' option under marital status and I've never used turbo tax before? Nothing like dis-respecting ALL the single adults out there! Time to switch to a better tax software program!
Which version of TurboTax are you using? In TurboTax Online, it’s the first option on the Marital Status page. In TurboTax CD/Download, in EasyStep mode it’s the last option on the page, while in Forms mode, it’s the last option on the drop down.
My software does not have single as an option as in your diagram at bottom for download.
If you are using TurboTax CD/Download- You will need to click on Easy Steps and then enter your marital status as "Single" and complete the page then click on next and go back to Forms.
If you are using TurboTax Online and have forwarded your information from 2018 into your 2019 return and have changed your marital status - "Single" would not be an option if the year previous you had a different marital status.
I agree with you. This still hasn't been fixed, but now they have a convoluted work-around...certainly not what I paid for..wonder what else doesn't work this year, if selecting something as simple as marital status can't be accomplished in the basic version via forms.
Here is why you may not see the marital status choice as "SINGLE" on your return.
In order to help you further, please PM me and upload a screenshot of the page where the "single" choice is not available.
Pour une réponse rapide à vos questions en français, je vous suggère notre Communauté TurboImpôt en français à l'adresse suivante : https://turboimpot.community.intuit.ca/
Merci à l'avance pour votre coopération
I have already explained all this multiple times, both this year (2020) and last year (2019). I guess I should assume that this will never be corrected by TurboTax. However, on the chat, someone explained the only way to get the single option in the TurboTax basic forms method is to type "ssss" repeatedly. Great software?????? Who can guess that???? Not at all a good piece of software.
There is an option to choose "Single" if you do not see it, be sure to contact our phone support team who can view your screen and assist you further.