I am unable To NETFILE first time happening even after correcting the error

We are aware of this issue an our team is working on it to get this fixed. We appreciate your patience.

Thanks for choosing TurboTax.

Hello , thank you and will i be informed when this issue is fixed ?

As per the CRA: There is an entry on line 50330 and, if applicable, on line 50331, for QPP contributions and one of the following situations applies to your return:

1. The province or territory of residence is other than Quebec. An entry on lines 50330/50331 requires an entry on line 50310 and/or on line 44800.
2. The province of residence is Quebec, or the return is for a deemed resident of Quebec. An entry on lines 50330/50331 requires an entry on line 50310.

Thank you for choosing TurboTax.

I have the same issue, I used the auto-fill. When I submit I get the same error. If I look at the preview PDF it shows the correct entries. Is this still an issue on your side ? When can I expect it fixed ? this is the second issue after not being able to fill my taxes in regards to the T3/T5 issue we had earlier. This is unacceptable.

Hello , unfortunately no this problem is still not resolved and i am unable to Netfile my federal return . 

@firo30 What error are you getting? 

Same as i did before no resolution yet and i paid for the software : 

CRA Result Code: 84

#95033 - Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections. If all of your entries are correct, you will have to file a paper return.

1. Your province or territory of residence on December 31 is other than Quebec. Your software generated an entry on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips. Your software should have also generated an entry on lines 50310 and/or 44800.

2. Your province of residence on December 31 is Quebec. Your software generated an entry on line 50330 and, if applicable, on line 50331. Your software should have also generated an amount on line 50310.Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

I get the same thing, please can we get a fix on this issue ? I already paid and I was able to file both me and my wife Quebec side but this is not working, obliviously something is going wrong on the NETFILE : 

CRA Result Code: 84
#95548 - One of the following situations applies to your return. Additional information is required to accurately calculate the CPP/QPP contributions. Please verify your entries and make any necessary corrections.
1. Your software generated an entry on line 50330, and, if applicable, on line 50331 but did not generate an entry on line 50329, or vice versa.
2. Your software generated an entry on line 50340, and, if applicable, on line 50341 but did not generate an entry on line 50339, or vice versa.Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.
Most Canadian income tax and benefit returns for 2024, and any balance owing amount, are due on April 30, 2025. contact us
You have 3 options:
Recommended: Correct the error and then try NETFILE again.
Please note: You only have 5 attempts to NETFILE your return before the CRA will lock you out.
If the problem persists, please contact TurboTax Customer Support for assistance.
Write down these error message codes: 95548, 95548, 95548, NA, NA. Then, contact TurboTax Customer Support for assistance.
If you don't want to update your return, print and mail it to the CRA.

@TurboTaxAniqua , since you are aware of the issue, can we get an ETA on this bug fix for next release ?

@dotrembl  Our development team is working on resolving this issue, but we don't have a resolution date yet. We appreciate your patience.

I have the exact same problem, is there any update on that ?

Nothing yet unfortunately , the issue is not fixed yet

Please try this: 

Review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Any ETA on when this will be resolved? 

@rachaelt 

Please review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

@TurboTaxSusan 
Hello , i did everything that was mentioned but it still does not resolve the issue and i am still unable to Net file , 9 trials so far.  

Hi, I am unable to file ma husband taxes for the first time. We keep getting error #95033.  Help?

@TurboTaxAniqua  tells me its an issue known and getting resolve but you, @TurboTaxSusan , tell me to fix the boxes which I didn't fill, I used the auto-fill and made sure it matched the produced T4. I still have the same error as before. I filed Ontario but living in Quebec. 17 and 17A are empty for me, however box 26 contains an amount for pensionnable le earning for the CPP.

Which is it ? An issue getting resolved ? Or you did not figure what the issue is ? This is becoming urgent. 

@anniegagnon1393 For Error # 95033 please try these steps: Review T4 slip:

1. If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.
2. If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Thank you for choosing TurboTax.

@TurboTaxAniqua 

Hi i have verified that my T4 , has a Box 16 not empty , but the 16 A is empty , i have even tried different combinations , either empty or not empty :  it still gives the same error codes and i am unable to Netfile , it is not working , 

error codes always and i was locked for the second time to Netfile from the CRA after 5 attempts , it is a coding error 

I just got off the phone with Turbo Tax technical support. They do a screen share. What happened is that I had a RL1 (releve 1) for Quebec but an empty T4 from the same employer. Doing the addition in one RL1/T4 instead of 2 fixed it. Apparently its a bug that creates that issue. If you have the same employer and have two T4, only do one, it should resolve the issue. If not contact them and they will walk through the issue with you.

I have tried everything mentioned and after 4 attempts, I am still getting this error message. What should I do? @TurboTaxAniqua @TurboTaxSusan 

@firo30 That error Code is from CRA. We are waiting for a fix. After 5, attempts, your account will get locked. You might have to Print & Mail your return to CRA. 

So, to be clear (this after spending an hour with two techs at TurboTax), the best advice from TurboTax is to print and mail the return? If so, is there some reason your agents are not providing this advice directly via the Help service?