You don't need a CRA My Account login to prepare or file your return. Just click Skip on the bottom page where it asks you to "Launch CRA site" to bypass Auto-Fill. Then you can add your slips and info yourself.   You can login to TurboTax Online 2018 here: https://ww2.2018.turbotaxonline.intuit.ca/secure/interview   You can login to TurboTax Online 2019 here: https://ww2.2019.turbotaxonline.intuit.ca/secure/interview ... View more

Each year of TurboTax Online has its own website. You can login to TurboTax Online 2019 here: https://ww2.2019.turbotaxonline.intuit.ca/secure/interview ... View more

If you don’t have the physical slip any more, you can check the CRA’s My Account service to see all your slips. You can login to the service here: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html   If you are not able to use My Account, then you can open up your 2018 return file and find it there with the Find tool (magnifying glass). You can login to TurboTax Online 2018 here: https://ww2.2018.turbotaxonline.intuit.ca/secure/interview ... View more

No. Box 40 on your T4 is already included in your income. Whatever is in Box 40 should already be a part of the Box 14 Employment Income total.   If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764 ... View more

Are you able to click on anything in the left side menu, or use the Find tool (magnifying glass) to go another page?   You can also try clearing your browser cache (or use a different browser), and logging in again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530 ... View more

You don't necessary need your 2018 tax return to prepare your 2019 return. You would just have to put in all the info yourself.   But if you do need something for your 2018 return, like a carry forward amount or info to get a CRA My Account, then this FAQ might help you find the TurboTax Online return you’re looking for: https://turbotax.community.intuit.ca/community/importing-transfering/help/why-can-t-i-find-my-turbotax-online-return/00/873627 ... View more

In TurboTax Online, if you want to see line 40400 on your T1, then you'll need save or print out the archive of your tax return. Once you've done that, go to page 7 of the T1, and look under Part C – Net federal tax. Line 40400 is the 3rd line in that section, and it's also labelled as 45 on the right side.   This FAQ tell you how to save/print a copy of your tax return in TurboTax Online: https://turbotax.community.intuit.ca/community/tax-return-print-save/help/in-the-online-edition-of-turbotax-how-do-i-print-a-copy-of-my-tax-return/00/873651 ... View more

If you are using TurboTax Online Free, choose Review>Warnings/Errors from the left side menu. Review your warnings, and then click on “Done With Warnings”. Then on the Errors page, review your errors. There should be one that says “You must confirm that you have no income.”. Click the Fix button next to it. Then select YES when it asks if your income is zero. Click continue to save your changes. Once you have fix all your errors, you’ll be able to continue through to the Filing Hub to try to NETFILE again. ... View more

If you are eligible for the CWB, then TurboTax will automatically add it to your return. To make sure that TurboTax knows that you want to apply for this credit: Click “Find” (magnifying glass) and search for “can”, then select “Canada Workers Benefit” from the list and click on the “Go” button. Select “Yes” next to the question “Do you want to claim the Canada Workers Benefit?”. Then answer the next question that comes up. If your answer is No then you are eligible. Click the “Continue” button to save. ... View more

Money taken from a Tax-Free Savings Account (TFSA) is not taxable, and contributions are not deductible. So no information about your TFSA needs to go on your tax return. ... View more