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Not applicable
posted Mar 27, 2021 8:30:13 AM

Netfile not accepted with no error

I finished a return and tried to netfile like I do every year but netfile is rejected the return.  It says to fix the error, but does not tell me what the error is.

 

Please

0 2 2036
2 Replies
Moderator
Apr 3, 2021 12:32:19 PM

Please review your NETFILE eligibility here: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/eligibility.html

 

Also, if you entered a NETFILE Access Code (NAC), please double check that it is correct and has all 8 characters. You can also try submitting your return without the NAC. The NAC is optional and not required to file your return.

Not applicable
Apr 4, 2021 6:44:34 AM

Yes.  I checked my eligibility and its not an issue.  This is a tax return for my daughter who is a student and has netfiled since 2017 without issue.  Also I do not use a NAC. 

 

If there was a error or some hint of what the issue is, that would be helpful.