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New Member
posted Oct 30, 2019 10:25:41 PM

Netfilling not accepted

We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

0 7 2132
7 Replies
Moderator
Oct 30, 2019 10:25:41 PM

Is there any other message? Like an error number?

New Member
Oct 30, 2019 10:25:42 PM

No error number shows, just the comment and it tells you that you will be kicked out after 5 unsuccessful attempts

Moderator
Oct 30, 2019 10:25:44 PM

Are you a non resident or a first time filer? Have you changed any info like address or direct deposit info on your tax return?

New Member
Oct 30, 2019 10:25:45 PM

I'm filing for the first time

New Member
Oct 30, 2019 10:25:46 PM

I am having this problem too.

Moderator
Oct 30, 2019 10:25:48 PM

If this is the first time you are is submitting a return, the CRA likely doesn’t have your personal information on file, so you will have to print and mail in your return. Here’s how to do it:

TurboTax Online:

To print a copy of your tax return to mail to the CRA, complete the following steps:

1. On the left side menu, select File, and then select CRA Online Mail.

2. Continue through the interview until you get to the Filing your return(s) page. There, click the Print & Mail your return(s) button.

3. Click on the Open a PDF of your federal return for printing link to open/save a PDF of your CRA barcode return.

 

TurboTax CD/Download EasyStep Mode:

1. On the left side menu, select File, and then select NETFILE or Print.

2. Click the Start button.

3. Select “I want to print and mail my return” and click Continue.

4. Continue through until and you will eventually get the option to print the CRA copy of your return.

 

TurboTax CD/Download Form Mode:

1. Under the File menu at the top left, select Print, then Print Return.

2. Click Continue on the “Save a copy” page.

3. Then next page will allow you to print the CRA copy of your return, or save a PDF of the CRA copy.


New Member
Feb 28, 2020 3:17:07 PM

no