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New Member
posted Feb 24, 2026 9:46:58 AM

No CRA Result Code

I am getting an error when trying to NetFile to CRA but there is no code that is provided.
We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.
There is no error code:
CRA Result Code:

I am getting a message to try again in a few minutes but I have come back a few times and I am still getting the same error.

Has anyone else had this issue?

0 10 133
10 Replies
Moderator
Feb 24, 2026 10:00:17 AM

Make sure to check your personal information, like your name & address. Make sure the information matches what the CRA has for you. If you are not sure what they have on file for you, you can and confirm it with them. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

 

Returning Member
Feb 24, 2026 2:38:37 PM

I am getting the same message as well , called turbo tax they said it wasnt on their end so call CRA

 

which doesnt help because you either get hungup on or your on the phone for 3+hours

Moderator
Feb 24, 2026 2:44:46 PM

@Sarahhh Is this the first time you are filing a return with the CRA? Do you have any locked forms from this list on your return? https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-forms-locked-finalized/L9h4thZZJ_CA_en_CA

 

 

 

Returning Member
Feb 24, 2026 2:47:15 PM

no not my first time 
no locked forms

Moderator
Feb 24, 2026 2:57:18 PM

If you have a NAC (Netfile Access Code), try removing it; it is not mandatory. 


 

Returning Member
Feb 24, 2026 2:58:21 PM

it's not that - i don't submit it

Moderator
Feb 24, 2026 4:15:58 PM

@Sarahhh Are you using TurboTax Desktop or TurboTax Online? What tax year? Did you import your information from your previous year's return? Did you use Auto-fill to enter your tax forms?

 

Returning Member
Feb 24, 2026 4:20:26 PM

Turbotax Online and then i also used TurboTax app on my phone to try and submit 

 

2025 year and first one i did the auto fill 
second time i tried i didnt

 

ive tried all the things ive seen online to try and nothing works- i paid twice to use the service and cant even netfile either time. 

Moderator
Feb 25, 2026 7:48:50 AM

@jjsupan, were you able to Netfile? 

Moderator
Feb 25, 2026 7:51:45 AM

@Sarahhh , could you please send us a screenshot of the error message you're receiving? It will help us investigate the problem. Thanks.