Submitted tax return successfully and received a NetFile Confirmation. Then selected sign up for ENOA. TT crashed. After restart it says "Finish and File return".

I submitted my husband's return successfully and received a NetFile Confirmation. Then selected option to sign up for ENOA.

Then TurboTax crashed.

After i restarted TurboTax and went to File > NETFILE or Print, it says "Finish up and file your federal return to the CRA" next to his return.

Do i need to re-file the return?

4707

1 Best answer

New Member

Oct 30, 2019 8:59:40 AM

If you have the confirmation number you do not need to file the tax return again there can only be one tax return per individual in the CRA system.

New Member

Oct 30, 2019 8:59:40 AM

If you have the confirmation number you do not need to file the tax return again there can only be one tax return per individual in the CRA system.

Level 1

Oct 30, 2019 8:59:42 AM

Will the fact that it is not registered as "sent" in TT impact me in future tax preparations?

New Member

Oct 30, 2019 8:59:43 AM

As long as you have a confirmation code or can access the code from CRA if registered for My Account at CRA then your tax return was netfiled and is being processed.

Level 2

Oct 30, 2019 8:59:45 AM

Same thing happened to me

New Member

Oct 30, 2019 8:59:46 AM

This happened to me as well. Just wondering how you can get Turbo Tax to show on the program that you have filed or if it matters?

Level 1

Oct 30, 2019 8:59:48 AM

Same thing happened to me just now. Apparently, this is still a bug.

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Submitted tax return successfully and received a NetFile Confirmation. Then selected sign up for ENOA. TT crashed. After restart it says "Finish and File return".