Submitted tax return successfully and received a NetFile Confirmation. Then selected sign up for ENOA. TT crashed. After restart it says "Finish and File return".

sgauthier1 · ‎October 30, 2019

I submitted my husband's return successfully and received a NetFile Confirmation. Then selected option to sign up for ENOA.

Then TurboTax crashed.

After i restarted TurboTax and went to File > NETFILE or Print, it says "Finish up and file your federal return to the CRA" next to his return.

Do i need to re-file the return?

TurboTax-Terry · ‎October 30, 2019

If you have the confirmation number you do not need to file the tax return again there can only be one tax return per individual in the CRA system.

View solution in original post

TurboTax-Terry · ‎October 30, 2019

If you have the confirmation number you do not need to file the tax return again there can only be one tax return per individual in the CRA system.

View solution in original post

sgauthier1 · ‎October 30, 2019

Will the fact that it is not registered as "sent" in TT impact me in future tax preparations?

TurboTax-Terry · ‎October 30, 2019

As long as you have a confirmation code or can access the code from CRA if registered for My Account at CRA then your tax return was netfiled and is being processed.

laila · ‎October 30, 2019

Same thing happened to me

jadethekittie · ‎October 30, 2019

This happened to me as well. Just wondering how you can get Turbo Tax to show on the program that you have filed or if it matters?

velvetmonster1 · ‎October 30, 2019

Same thing happened to me just now. Apparently, this is still a bug.

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Submitted tax return successfully and received a NetFile Confirmation. Then selected sign up for ENOA. TT crashed. After restart it says "Finish and File return".