I've finished my 2021 return but at the final review stage I have the four dots spinning and they don't stop spinning no matter how long I wait. I've actually redone my return twice in case I'd made an earlier error. But the dots are always there. How do I get past the spinning dots?
Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.
I've got the same problem, with both of the tax returns I'm trying to file. Clearing the cache doesn't help at all. I really didn't want to have to download another browser, especially as I've been using only this one for years. What a PITA!
Pleased to know I am not the only one with spinning dots. Have been told
I can't use Safari and I have used Safari for years now. Maybe programers should
widen their vision and allow the use of more than one browser! Getting fed
up with doing all the entering and not finding out till the end that one
can't file!!!!