There's a glitch in the online version. If I asked to add a CAA item, but then want out as I have reached the end of my list, it won't let me out, go back or Done CAA.

How do I get out? Signing out and in again only brings me back to the same page and same errors.

638

Moderator

Jan 21, 2022 8:42:57 AM

Please try clicking on something else in the left side menu. Ex: Income> Self-Employment> Self-Employment Profile

If you are still not able to resolve this issue, please contact our phone support team for more help.

New Member

Jan 24, 2022 4:19:42 AM

Thanks. That didn't work at first and even signing in and out a few times wasn't helpful. But after about 20 clicks here and there, something finally shifted and I was able to get back in. Strange though...

Why sign in to the Community?

There's a glitch in the online version. If I asked to add a CAA item, but then want out as I have reached the end of my list, it won't let me out, go back or Done CAA.