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Level 1
posted May 12, 2021 10:49:08 AM

What do I do if my tax expert is ignoring me?

I've asked a bunch of questions 6 days ago and haven't gotten any answer or acknowledgement from the tax "expert".  Now what?

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1 Best answer
Level 6
May 13, 2021 1:08:45 PM

If you are using TurboTax Live Service- Please send us a private message via Facebook or Twitter.

3 Replies
Level 6
May 12, 2021 11:15:37 AM

Thank you for choosing TurboTax. You can book appointment with TurboTax Live team, you'll have to first schedule a phone interview: How do I submit my return for review?

You can also contact us or if you prefer you can reach us on social media through Facebook or Twitter.

Level 1
May 12, 2021 4:34:32 PM

Perhaps if I were using "TurboTax Live Assist & Review" then that link would be helpful.  Is there something similar for "TurboTax Live Full Service"?

Level 6
May 13, 2021 1:08:45 PM

If you are using TurboTax Live Service- Please send us a private message via Facebook or Twitter.