Please try the following steps:
- Launch the TurboTax software and open the return
- With your return open, click in the top left corner on the File menu
- In the dropdown menu choose Password
- In the popup, click Remove Password
If you need additional assistance, please reach out via phone. To speak with a TurboTax Expert, refer to the instructions in the following Help Article: How do I contact TurboTax?
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