This is my first time filing with TurboTax and I decided to for they preach about the free service and how easy and fast it is. So, I was filing and right before I was done, it was telling me that I needed to upgrade in order to file. what? I don’t understand how a business like this could lead you on like that just to disappoint. I didn’t plan on going through with the upgrade. Yet, my account was charged and I lost $200 dollars. That’s insane. All that to not even get enough back on my return to cover this expense. To make it even better, there is no way I can get my money back. TurboTax is a scam and I will never file with them again.
