I'm having this same issue. I've tried different computers.... Clearing cash/cookies. Logging out... Different cards debit and credit... Customer service was no help. My address match. I haven't moved or changed banks... I've filed with TT for 11 years... This is VERY frustrating. I can have them charge it to my refund but the principle of the thing... paying the extra $40 when I have done everything right and been a loyal customer... and I could (maybe should) really file for free on my own... I just like having my data saved for me. Come on TT fix this for me.
