YCFC
Returning Member

Get your taxes done using TurboTax

Same here, I have been using TurboTax for many years, and never had software problems until this time. TurboTax Deluxe just doesn't install. After compatibility  troubleshooting, it tells me that there isn't enough memory (2048 MB required), although my computer has 16 GB RAM. Yes, it could be my computer's problem, so, I went to Microsoft community for help, to diagnose possible RAM issues, but I was told that everything looked fine. The downloaded .exe file ends with "[phone number removed]" (two-zero-two-zero-dot-zero-one-zero-dot-zero-one-zero-zero), some earlier posts mentioned that GOOD premier version should have "100" in the middle, "010" is BAD one, does it apply to Deluxe version as well? If yes, since I bought TurboTax CD from Amazon, how can I get a good one? Really frustrated. Please help! Thanks!