You're suggesting the the best way to get an answer on this is to call in and ask a random front line customer service person about this??? Wouldn't it be better to get an update from someone who is familiar with the problem so everyone who is tracking this thread can see where we are??? Maybe?
I have been waiting now for 60 days to file and get my $7,000 refund while TT offers no explanation as to why the problem they fixed last year has cropped up again in this year's software. Can TT loan me the $7,000 while I wait for them to fix this again?
