I spent over 2 hours with customer service on 8/28/21 to fix the blank activation screen on my new lg gram laptop with out success. It now has been elevated to an investigation case. I can't believe this is issue has gone one since December and they don't have a work around for customers that have a valid license number. Its on my old computer and wanted to download it to the new one. I tried changing resolution, running as adm, ran scan for windows errors and also did a manual download and update of turbo tax premier 2020. Ironically I could download the quicken subscription with out a problem to the new computer. Maybe they should collaborate/merge with quicken again.
