Do other CD play?  If you have WIndows 10 and the CD won't load see

https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-...

Or you can download the program instead.  To download instead use this FAQ How to install Turbo Tax if you don't have a CD drive

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

Thanks to Cody, he solved all my problems, could never have done it without his expertise. Thanks