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I just want to pay and file, but the online version keeps getting stuck on a loading screen just before the payment.
I can log in, edit my work, and review it. But when I go forward in the interview towards paying and filing, I get unending loading. I've waited for up to 10 minutes multiple times, and it just kicks me out for lack of activity.
How can I pay and file?
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February 28, 2022
8:11 AM
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Getting started
I called, and the support staff suggested I use the Crome browser instead of Safari. It worked.
March 1, 2022
11:26 AM