I just purchased your turbotax business incorporated 2021, downloaded it on my cellphone, but I am not able to pull it up and start using it. What's going on here?

 

Getting started

If you are using your cell phone, you would need to download the TurboTax App and go from there. You would be using TurboTax Online version and not the download version. 

 

Thank you for choosing TurboTax.