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In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?
March 8, 2024
10:47 AM
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Getting started
Did you contact Assist & Review with questions and to review your income tax returns before you filed? That is the service you paid for.
Thank you for choosing TurboTax.
March 8, 2024
11:05 AM
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I was not aware that I had to contact someone. Last time I used this I was contacted. Total waste of $$ and a way to take advantage of Seniors. Not happy at all. Can I get some form of credit since this did not happen.
Thx.
March 12, 2024
1:06 PM
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Getting started
A refund request as been sent as you requested.
Thank you for choosing TurboTax.
March 12, 2024
5:28 PM