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I recently purchased TurboTax Standard 2023 online, but cannot download it onto my computer. My computer is running Windows 7. Is there a way to get a refund?
I did not realize I needed a newer operating system. Would the download I purchased work on a Mac computer, or is that another download?
August 28, 2024
7:31 AM
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Getting started
Unfortunately, TurboTax Desktop is not compatible with Mac OS or Windows 7/8/8.1 computers. You would need to use TurboTax Online.
If you need a refund, please use this form: How do I get a refund for a TurboTax product?
Thank you for choosing TurboTax.
August 28, 2024
10:38 AM