kyle57
New Member

Activation Fails - New Computer - Need to access Prior T2 Incorporated Returns

Hello,

 

My email, [email address removed], was used to purchase TurboTax Business Incorporated 2021 & TurboTax Business Incorporated 2022

 

2021 - Order QSTND215372083 - Date 02-08-22

2022 - Order QSTND258379697 - Date 29-12-23

 

Well I never did get around to filing 2022, and I need to amend the 2021 return.

However, the computer I used previously is now gone, and the activated code states it has already been activated.

 

Could I have some new license codes issued, or some other resolution?

 

Thanks kindly,

Kyle

‎February 25, 2025 4:10 PM
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TurboTaxVeronique
Moderator
Moderator

Getting started

We can send you the original receipt of your order with the original License code, but you will have to contact the dedicated support team using the chat

Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

Thank you for choosing TurboTax.

‎February 26, 2025 4:12 PM
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