From where did you buy the product? Did you buy it straight from Intuit or was it a retail product? 

Thank you for choosing TurboTax.

I purchased it through a retail outlet.

Can someone PLEASE help me. I posted a request to get my 2023 TurboTax Activation code 2 days ago and the only response I have received is asking where I purchased.
I called the TurboTax help line and have now spent over 30 mins on hold AFTER I spoke to someone and they asked how they could help. They needed to get assistance from someone to assist but have not come back - have a odd feeling they will not at this point.

Help!

We are sorry to hear about your experience. Since the retail purchase was made by a third party, we do not have a record of it. We have requested a call back for you from the assigned department so they can assist you further. Thank you for your patience.