Name of the FB group please. There are several related to TurboTax.

The Facebook group is called Turbotax ON479-A Care Tax Credit Error. 

Hi there, would you be so kind to send us the link instead? I tried the search but I couldn't find anything with that exact title.

Thanks so much

https://www.facebook.com/share/g/19BzQx6dGt/?mibextid=wwXIfr

https://www.facebook.com/share/g/1CdvzoF3Ty/?mibextid=wwXIfr

@Helen441 We thank you for your feedback, we value your opinion and if you want to submit an Accuracy guarantee request, and we will be happy to assist you.

Thank you for choosing TurboTax.
 

And when do those claims get acknowledged or even a response provided by Turbo tax?  @TurboTaxVeronique 

For those that have sent in a claim, what did you do for the "Copy of the tax return prepared with another tax preparation method" requirement? Are we supposed to buy a different software, re-enter all the information and show that it produced a different result?

Not sure where you got that information. Here’s what’s required 👇

“If you believe such a calculation error occurred,and you have complied with the conditions in this paragraph, you must notify Intuit in writing -- no later than thirty (30) days after the date shown on the Notice of Assessment or Notice of Reassessment where the penalty and/or interest is calculated and/or assessed -- at: Intuit Canada, Attention: TurboTax Returns Dept., 8 Spadina Avenue - Suite 1900 - Toronto, On - M5V 0S8. Your written notice must also include a copy of your Notice of Assessment or Notice of Reassessment from the Taxing Authority. By filing such a claim, you agree to provide Intuit with your login credentials and authorization to access your TurboTax Tax Year 2023 return data, and you authorize Intuit to obtain and review any data files that may be in Intuit's possession or control, as well as any materials provided by you in order to evaluate and validate your claim”