Where did you buy the product? Is this a retail product? I can't find any orders under the email address you provided if you purchased it directly from us. 

If you made a retail purchase, we do not know what your license code is. If you still have access to the previous download, I can send you instructions on where to find a license code in the installed product. Please let me know. 

I still have the licence code since I bought the Turbotax 2025 package from Costco. Unfortunately my computer's harddrive die so I needed to reinstalled to my other computer. I just wanted to know since the Turbotax allowed the installation on three computer. So, with my hard drive die with my first installation. Do I still have the same three computers installation allowance. 

Many thanks!

@rich513564 Because you used the license code once, you only have two installations left out of three.