Each license code for TurboTax Desktop permits three installations. Your installation may occasionally be reset by Windows updates. The software TurboTax is backwards compatible. You can open, view, and print files from 2024 without activating the previous software if you use the most recent version (2025).

To access your 2024 TurboTax return despite activation limits, open your TurboTax 2025 software, select "Open Tax Return" from the File menu, and browse for your 2024 return .tax2024 file; newer versions can typically load older files. Alternatively, locate the file directly in your Documents folder.

Get in touch with our phone support if you require any additional help. They are open from 9 a.m. to 12 a.m. seven days a week.

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