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I bought the standard edition online. it won't install on my mac
I bought the standard version online. There was nowhere to request the mac option. I downloaded it and now it is saying it is not compatible with my mac.
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October 29, 2019
6:40 PM
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Getting started
Please see this article to request a refund: https://support.turbotax.intuit.ca/turbotax/en-ca/faqs/Return-a-TurboTax-product/HOW14529.html
October 29, 2019
6:40 PM
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Getting started
Hello,
If you're using a Mac, you must use the TurboTax Online version. It sounds like you purchased the CD/Download version from turbotax.ca.
Please see this article: https://support.turbotax.intuit.ca/turbotax/en-ca/faqs/Order-Questions-Comments/TurboTax-options-for...
October 29, 2019
6:40 PM
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Getting started
There is no version of Turbo Tax compatible with a Macintosh running an Apple OS. You can however buy the online version, which only needs a web browser.
October 29, 2019
6:40 PM
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Getting started
i disagree, mac is supposed to be available online I checked with the agent that i talked to.
October 29, 2019
6:40 PM
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Getting started
the guy wont not give up on me, but i had to hang up, as it was taking too long and i had other things to do at that time.
October 29, 2019
6:40 PM