Hand off your taxes to a TurboTax expert, who will prepare and file your taxes You can use TurboTax Full Services and use the chat option. 

Thank you for choosing TurboTax.

Thank you for your reply! I was looking into using full service indeed, but was insure about being able to chat as I haven't been able to chat to someone directly using the chat I currently have available (it always asks me for a phone number so someone can call me). So, just to be absolutely clear: after I upgrade, I will be able to chat?

Thank you!

Yes, you should be able to chat and send messages within the product to your tax expert. 

Hello,

I am trying to upgrade, but unfortunately, any of my credit cards keep getting declined, which is likely due to the fact that I can only enter US/CA addresses. Any solutions for this?

Thanks,

Siegfried