GordL
Returning Member

Saving PDF copy of return - warning that my installation code has been used for 2 Freedom returns

When saving a PDF copy of my return I get a notice that my installation code has been used on another computer to process 2 Freedom return with income less than $25,000. I have only installed my software on one computer so why would I get this notice? It will not prevent me from filing the returns I need but it implies that someone has used my installation code on another computer.

‎May 25, 2020 6:15 AM
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GordL
Returning Member

Printing

Now I have saved 3 PDF returns (all > $25,000) and the TurboTax Return Summary Viewer indicates that my Installation Key Code has been used for 2 Paid returns and 2 Freedom returns. I found the Return Summary Viewer by clicking on Help > Purchase more returns... and clicking on"Click here to see how many returns you've used...".

‎May 25, 2020 9:42 AM
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