mandy_2320
Returning Member

No confirmation email received after filing

I filed our returns using NetFile and received a NetFile Confirmation Number within Turbo tax but I didn't receive the followup  email indicating that CRA has accepted our returns.   I'm concerned now because I filed both returns on April 30, 2025 at 12:30pm in afternoon but as of today May 2/2025 at 1:30pm - no email received for myself or my husband.

 

My daughter filed her return using Netfile on April 29th 2025 at 11pm and received both a Netfile confirmation number and an email - immediately after filing.

 

Please advise why we didn't get the email and when can we expect it and if we don't recieve this email - what does that mean?