Hi,

Thank you for your question.  In order to be on the pro-review service you must first purchase it.

When you have completed your review section, you will receive a window that asks you if you would like pro-review added to your purchase.  Once the purchase has been confirmed, you will receive a phone number.

Please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/

We’d be happy to assist you.