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New Member
posted Mar 2, 2021 6:05:15 AM

Account recovery

I am trying hard to recover my account but nothing I do works. I also cannot find a real person to talk to for help.  I am beyond frustrated and need help

0 4 2625
4 Replies
Moderator
Mar 2, 2021 10:40:46 AM

We are sorry to see you have a problem. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.

Thank you for your patience. 

New Member
Mar 17, 2021 6:14:36 PM

Thank you I was having hard time getting in my account

New Member
Apr 30, 2021 12:25:11 PM

I don't remember my password, my id or even what email I used. Can someone please help me.

New Member
Aug 4, 2021 11:24:53 AM

I want to reset my password and recove my account.