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New Member
posted Feb 21, 2021 11:31:24 PM

Can I cancel an order charged to my credit card?

I paid for Turbo Tax 2020. I downloaded it. My MacBook Air says,"You can't open the application Turbo Tax_2020.exe because Microsoft Windows applications are not supported on MacOS." I finally completed my tax returns by signing in to Turbo Tax and having Turbo Tax it charge me at the end of the process.  I have now paid twice for Turbo Tax 2020.  I want to cancel the downloaded order that my MacBook does not support .

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6 Replies
Moderator
Feb 22, 2021 10:24:05 AM
New Member
Apr 14, 2021 2:33:36 PM

My name is Renaud lee, can I cancel my order as I work on your platform, one for Steven and for Shirley both are not transfer to CRA as yet? Now they told me that they want to go to H&R block

New Member
Apr 17, 2021 3:15:56 PM

I want to cancel my purchase 

New Member
Dec 2, 2021 11:04:12 AM

I placed an order, with a credit card, then realized it was for 2020 and not 2021. I've already got 2020.  How do I cancel the order

New Member
Dec 7, 2021 9:34:28 AM

I just ordered Turbo Tax, then I reallized it is 2020 which I already have, I need the 2021???

Level 15
Dec 14, 2021 7:36:34 AM

We can help you with that. We will need some personal information as this is a public forum we will send you a private message.