Desktop turbotax syas I need to activate the software, but it doesn't say how or give me any place to enter information. How can I use the software if I can't open it?

Hi,

When downloading and opening the software you should automatically be prompted to submit your code in your window to activate before continuing.

Follow the steps provided on this page: https://turbotax.intuit.ca/tax/software/download?srsltid=AfmBOoqZwCC2ct7StiszpDrUyJu_RR1nwGUgRZtDMnTZA-owC9Cmdo9F

If you are still not getting a prompt to enter your activation code after following those steps, please directly contact our customer support.